PrestoCRM

Data export, DPA and privacy

Where your data is stored, how to sign the data processing agreement, and how to export everything at any time.

Where your data is stored

PrestoCRM runs at Hetzner Online GmbH, a German provider, in a data centre in Falkenstein (Germany). All sub-processors, meaning the services we use to run PrestoCRM, are listed with their location and purpose under Settings → DPA & sub-processors and in the privacy policy.

Sign the DPA

You are the controller of the customer data in your CRM; PrestoCRM processes it on your behalf. You sign the Data processing agreement (DPA) under Art. 28 GDPR online: go to Settings → DPA & sub-processors, read the agreement and accept it. PrestoCRM records who accepted it and when.

Settings → DPA & sub-processors

Export

  • Every list (contacts, companies, deals, quotes, activities) can be exported as a CSV file with the filters and columns you have chosen. Excel opens it directly.
  • Full export (JSON) under Settings → Import & export gives you all of the workspace’s data in an open format.
  • Quotes can be downloaded at any time as the archived PDF.

Export stays available after the trial ends, even when the workspace is read-only. Your data belongs to you.

Remove sample data

If you started with sample data, remove it with one click under Settings → Import & export → Sample data. Your own data is not touched.

Checked against the app: October 2026

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